Responsible Gaming

Hollywood Aus Casino is committed to promoting safer gambling and helping players keep gaming entertaining, controlled and within their means. Gambling should be treated as paid entertainment, not as a way to make money, solve financial problems or recover losses. Take time to understand your choices, set limits that suit your circumstances and seek support if gambling stops feeling enjoyable.

Hollywood Aus Casino holds a gaming licence issued by the Government of Curaçao, providing a regulated framework for player account security and fair-play standards.

Gamble for entertainment

Gambling involves risk, and every wager can result in a loss. Game outcomes are not guaranteed, and previous results do not determine what happens next. A win does not mean another win is due, while a loss does not make a win more likely. Trying to predict random outcomes or chase a result can lead to decisions that become difficult to control.

Only gamble with money you can comfortably afford to lose after your everyday costs and financial responsibilities have been met. Never use money set aside for rent, bills, food, education, medical expenses or other essential needs. Gambling should not affect your ability to support yourself or your family.

Before you start, decide how much time and money you are willing to spend. Consider these amounts entertainment expenses, similar to the cost of another leisure activity. Once your budget or time has been used, stop for the session. Do not increase your stake simply because you are losing, and do not continue only because you have won.

Set a gambling budget before playing and keep to it.
Set a time limit and take regular breaks.
Keep gambling separate from money needed for essential expenses.
Never borrow money, use credit irresponsibly or sell possessions to gamble.
Avoid gambling when you are upset, stressed, tired or affected by alcohol or other substances.
Remember that gambling is not a reliable way to earn income.
Do not gamble to escape personal problems or difficult emotions.
Keep a record of deposits, withdrawals and time spent gambling.

Tools to help you stay in control

Responsible gambling tools can help you manage your activity before it becomes difficult to control. Depending on the features available to your account, you may be able to set deposit, spend or loss limits, create a session reminder, review your activity or take a break from gambling. These tools are designed to support your decisions, but they work best when you choose limits honestly and follow them.

Set a personal limit

Choose a limit based on your income, regular commitments and overall entertainment budget. A limit should be realistic, affordable and set before you begin playing. If you regularly change a limit, remove a restriction or add more funds after reaching your budget, consider stopping and seeking support. A limit is most useful when treated as a firm boundary rather than a target that can be adjusted whenever you want to continue.

Take a break

A temporary break can create space to review your gambling and decide whether it remains appropriate for you. During a break, do not look for other gambling websites or accounts to continue playing. Use the time to focus on your health, relationships, work, study and other activities that do not involve gambling. Regular breaks during a session can also help you make calmer decisions.

Consider self-exclusion

Self-exclusion is a stronger option for people who want to stop gambling for a defined period or indefinitely. If available, you can request that access to your account be restricted or closed. Self-exclusion should be taken seriously. Do not open another account, use another person’s account or ask someone else to place wagers for you. Remove gambling applications, block promotional messages where possible and consider device or banking controls to support your decision.

Keep your account secure

Your account should only be used by you. Never share login details, payment information or verification codes with another person. Keeping access private helps you monitor your own activity and prevents someone else from gambling through your account. If you think another person has accessed your account, stop using it and contact the relevant support team through the available website channel.

Recognising signs of gambling harm

Gambling can become harmful gradually. Some people may not notice a problem until it affects their finances, relationships, work, study or wellbeing. You do not need to wait for serious consequences before asking for help. If gambling is causing concern, taking action early can make it easier to regain control.

Spending more time or money gambling than you planned.
Increasing your stakes to try to feel the same excitement.
Chasing losses or gambling to win back money already lost.
Feeling restless, irritable or anxious when trying to stop.
Thinking about gambling often or finding it hard to concentrate on other things.
Hiding gambling activity, losses or transactions from people close to you.
Borrowing money, missing payments or experiencing financial pressure because of gambling.
Gambling to escape stress, loneliness, sadness or other difficult feelings.
Arguing with family, friends or colleagues about your gambling.
Neglecting work, study, sleep, health or other responsibilities.
Trying to stop or cut down but being unable to do so.
Feeling guilty, ashamed or worried after gambling.

If any of these signs sound familiar, stop gambling and speak with someone you trust. A trusted friend, family member, counsellor, financial counsellor or gambling support service can help you understand your options. Support is available whether you gamble often or occasionally, and whether the concern relates to your own gambling or someone else’s.

If gambling is connected with serious financial stress, relationship conflict or thoughts of self-harm, seek urgent help from an appropriate emergency or health service in your area. Your safety comes first. Do not try to manage a crisis through further gambling.

Support, account restrictions and our approach

Players in Australia can seek confidential guidance from recognised gambling support services, including services available in their state or territory. These organisations can provide information, counselling and practical assistance with budgeting, relationships and safer gambling. You can also speak with your doctor or another qualified health professional. If you are supporting a friend or family member, professional advice can help you set healthy boundaries and protect your own wellbeing.

To request a limit, cooling-off period, account restriction or self-exclusion, use the responsible gaming or account support options available on the website. Provide clear instructions about the restriction you want. Account closure may not remove every gambling-related risk, so consider using additional tools such as banking controls, website blockers and support from a trusted person.

Promotional messages and gambling reminders may be unhelpful for someone taking a break or trying to stop. Where available, update your communication preferences and unsubscribe from marketing messages. Avoid following gambling promotions through other channels while you are taking steps to reduce or stop your gambling.

We may take steps to promote responsible participation, protect account holders and respond to concerns about gambling behaviour. This can include asking questions, recommending a break, applying account restrictions or requesting information where appropriate. These measures are intended to support safer gambling and do not guarantee that gambling-related harm will be prevented.

Please make sure your account information is accurate and up to date. Players must meet all applicable age and eligibility requirements and must not allow another person to use their account. If you are under the legal gambling age, do not register or play. Parents and guardians may wish to use parental controls, device restrictions and payment protections to reduce access by minors.

Responsible gaming is an ongoing choice. Review your gambling habits regularly, keep track of deposits and withdrawals, and be honest with yourself about how gambling affects your life. If it is no longer affordable, enjoyable or easy to control, the safest choice is to stop and seek support.