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Betting Rules
These Betting Rules explain the general terms that apply when you use betting and gaming services made available by Hollywood Aus Casino. Please read them carefully before placing a bet. By opening an account, accessing the site or submitting a wager, you acknowledge that you understand and agree to follow these rules, together with the site’s Terms and Conditions, Privacy Policy and Responsible Gambling information.
Hollywood Aus Casino holds a gaming licence issued by the Government of Curaçao, providing a regulated framework for player account security and fair-play standards.
General betting conditions
You must be legally permitted to use online gambling services in your location. You must also meet any applicable minimum age requirement and satisfy all identity, verification and account checks requested by Hollywood Aus Casino. Access may be unavailable or restricted in some locations. You are responsible for confirming that your use of the site is lawful before creating an account or placing a bet.
Only one personal account should be used by each player unless Hollywood Aus Casino has expressly approved another arrangement. Account details must be accurate, current and complete. You must not create an account for another person, allow another person to use your account, or transfer your account to someone else. You are responsible for keeping your login details confidential and for all activity carried out through your account.
A bet is treated as placed when it has been accepted and recorded by the relevant betting system. Selecting an option, entering a stake or viewing a price does not by itself guarantee that a wager has been accepted. You should check the confirmation shown on screen and keep any available reference or transaction information for your records.
- Check the selection, market, stake and displayed odds or game terms before confirming a bet.
- Do not place a wager if the information shown appears incomplete, unclear or incorrect.
- You should not assume that a bet was accepted merely because you clicked a betting button.
- A submitted bet cannot normally be changed or cancelled after acceptance, unless the applicable rules or customer support process provide otherwise.
- All bets are subject to the rules displayed for the relevant product, market, game or promotion.
Hollywood Aus Casino may refuse, limit, suspend or void a bet where this is allowed by the applicable rules or law. This may include circumstances involving suspected fraud, misuse of an account, technical problems, prohibited conduct, identity concerns, an incorrectly displayed price or a breach of the site’s terms.
Odds, stakes and bet acceptance
The odds, stake options and potential return shown at the time of placing a bet are provided for information and confirmation. Prices may change before acceptance. Where a price or other betting information is displayed incorrectly because of a clear error, the bet may be reviewed and corrected or cancelled in accordance with the applicable rules. If a bet is affected, the account holder may be notified through the available account or support channels.
You should only stake funds that you can afford to lose. A stake must be made using an approved payment method or available account balance. You must not use funds belonging to another person or attempt to bypass account, payment or wagering controls. Hollywood Aus Casino may request information about the source of funds or the ownership of a payment method where required for security, verification or legal compliance.
Live and time-sensitive betting
For live, in-play or time-sensitive markets, there may be a delay between an event occurring, information being received and a bet being accepted. A market may be suspended while an outcome is being checked or updated. Bets submitted during a suspension, after an event has occurred or after a material change may be rejected, cancelled or settled under the relevant market rules.
Multiple bets and combinations
If combination, accumulator or multiple bets are offered, the individual selections may be subject to separate rules. Some selections may not be combined, and the availability of a combination may change. The potential return shown before acceptance is not a guarantee unless the bet has been accepted on those terms. If one or more selections are void, the remaining selections will be handled according to the rules applying to that type of bet.
- Minimum and maximum stake settings may apply to particular products, markets, games or accounts.
- Available odds may vary according to the bet type, timing, market status and account settings.
- A displayed return may exclude or reflect any applicable adjustments, fees or conditions stated in the relevant rules.
- You should review the final confirmation and account statement rather than relying on an earlier price or screen.
Settlement, results and payments
Bets are settled using the official result or result source applicable to the relevant event, market or game. The settlement method can differ between products. Where a market has special conditions, those conditions take priority for that market. Results may be amended if an official result is corrected, a result is declared invalid, or a settlement error is identified.
If an event is postponed, abandoned, interrupted, cancelled or changed, the bet may be voided, carried forward or settled under the specific rules for that market. A participant’s withdrawal, disqualification or change of venue may also affect settlement. Because different markets can use different definitions, you should read the displayed market rules before placing a wager.
Winning funds and refunds, where applicable, are credited to the relevant player account after settlement and any required checks. Withdrawals are subject to account verification, payment-provider processes, anti-fraud controls and any other applicable requirements. A payment may be delayed or withheld while information is being reviewed. Hollywood Aus Casino does not guarantee a particular processing period unless one is expressly stated in the applicable terms.
You should check your balance, betting history and transaction records regularly. If you believe a result, balance or transaction is incorrect, raise the issue promptly using the available support process. When contacting support, provide enough information to identify the account and transaction, such as the date, product, stake, displayed result or bet reference. Do not send passwords or sensitive payment information through an unsecured channel.
Disputes and review
Questions about a bet will be reviewed against the records held by the betting system, the applicable product rules and the relevant official information. System records may include the time a request was received, whether it was accepted, the price shown, the account used and the settlement applied. A review does not guarantee that a settlement will be changed. Any dispute process and applicable time limits are set out in the site’s general terms.
Fair play, safety and responsible betting
You must use the site fairly and lawfully. Prohibited conduct includes using false information, creating duplicate accounts to obtain an advantage, interfering with the site or betting system, using automated tools without permission, exploiting a technical fault, manipulating outcomes, engaging in collusion, or attempting to conceal the source or ownership of funds.
Where suspicious or unusual activity is identified, Hollywood Aus Casino may investigate, request further information, restrict account access, cancel affected transactions or take other action permitted by law and the applicable terms. Information may be shared with authorised parties where necessary for security, fraud prevention, responsible gambling, identity checks or legal compliance.
Betting should be treated as entertainment, not as a way to make money or solve financial problems. Set a budget before you begin and avoid chasing losses. Do not bet when affected by alcohol, drugs, stress or strong emotion. Take regular breaks and stop if betting is no longer enjoyable or begins to affect your finances, work, relationships or wellbeing.
- Set personal deposit, spending or session limits where those tools are available.
- Use time reminders and take breaks during longer sessions.
- Never borrow money or use essential household funds to bet.
- Do not ask another person to place bets for you or use another person’s account.
- Use the available account restriction, cooling-off or self-exclusion options if you need a break.
- Seek independent support if gambling is causing concern for you or someone close to you.
These Betting Rules are intended as general information and do not replace the specific rules displayed for a product, event, market, game or promotion. If there is an inconsistency, the applicable specific rules and the current Terms and Conditions will determine how a bet is handled. Hollywood Aus Casino may update these rules from time to time. The latest version published on the site applies to future use, subject to any rights and requirements under applicable Australian law.
