Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Hollywood Aus Casino. Please read them carefully before registering an account, making a deposit or playing any game. By using the website, you confirm that you understand and agree to these terms, together with any additional rules displayed for particular games, promotions or services.

Hollywood Aus Casino holds a gaming licence issued by the Government of Curaçao, providing a regulated framework for player account security and fair-play standards.

1. General terms and acceptance

These Terms & Conditions apply to your use of the Hollywood Aus Casino website, account services, games, payment functions and related content. They should be read together with the Privacy Policy, Responsible Gambling information, promotional terms and any game-specific rules published on the website. If there is a difference between these terms and a specific promotional or game rule, the more specific rule will generally apply to that promotion or game.

By accessing the website or opening an account, you confirm that you have read these terms and agree to follow them. If you do not accept any part of these terms, you must not use the website or its services. Hollywood Aus Casino may update these terms from time to time where appropriate. Updated terms will apply from the time they are published, unless another effective date is stated. You should review this page regularly.

Eligibility and lawful use

You may only use the website if you are legally permitted to do so in the place where you are located. You are responsible for checking the gambling laws that apply to you and for complying with them. You must not access or use the website from a location where online gambling is prohibited or restricted. The service is intended for adults and must not be used by anyone below the applicable legal gambling age.

You must provide accurate, current and complete information when creating or maintaining an account.
You must use the website for your own personal entertainment and not on behalf of another person.
You must not create or control multiple accounts unless expressly permitted by the applicable rules.
You must not use the website for unlawful activity, fraud, money laundering or any other improper purpose.
You must not allow another person to use your account, password, payment method or other security details.

Hollywood Aus Casino may refuse registration, restrict access or close an account where this is necessary to comply with legal or regulatory obligations, protect the website and its users, investigate suspected misuse, or apply these terms.

2. Accounts, verification and security

Some features may require you to register an account. During registration and at later stages, you may be asked to provide information that supports your identity, age, location, payment activity or eligibility to use the service. Any information supplied must be truthful and kept up to date. You should notify the service if your personal details change.

Identity or account verification may be required before, during or after your use of the website. This may include requests for identification, proof of address, payment ownership or other reasonable information. Until verification is completed, access to some functions may be limited. Where information cannot be verified, or where a request is not provided within a reasonable period, the account may be restricted or closed in accordance with applicable requirements.

Your responsibility for account activity

You are responsible for keeping your login details confidential and for all activity conducted through your account, unless you have promptly reported unauthorised access. Choose a strong password, do not reuse it unnecessarily and sign out from shared or public devices. You must contact the service through the available website support options if you believe that your account, password or payment information has been compromised.

You must not attempt to bypass security controls, interfere with account systems, test vulnerabilities without permission, use automated tools to access the website or manipulate game, payment or promotional functions. Suspicious activity may be investigated and may result in account restrictions, cancellation of transactions or other action permitted by these terms and applicable law.

Suspension and closure

You may request account closure or restriction at any time. Requests relating to responsible gambling should be treated seriously and may prevent or limit future access. Hollywood Aus Casino may suspend or close an account where there is a suspected breach of these terms, inaccurate information, unusual activity, failed verification, payment concerns or a legal requirement to do so. Any remaining balance will be handled after relevant checks have been completed and subject to applicable rules.

3. Deposits, play, withdrawals and promotions

You may only deposit funds using a payment method that belongs to you or that you are authorised to use. Payment details must be accurate, and you must not use a third party’s card, account or wallet without permission. Deposits may be subject to processing checks, minimum or maximum amounts and availability restrictions shown on the website. You should confirm the transaction details before authorising a payment.

You are responsible for ensuring that you have sufficient funds before making a deposit or placing a wager. Gambling involves risk, and losses are your responsibility. Never deposit money that you need for everyday expenses, bills or other financial commitments. A transaction may be delayed, declined or reversed where required for security, verification, technical or legal reasons.

Game outcomes are determined by the relevant game systems and rules. You must follow the instructions shown for each game. If a technical error, interruption, display problem or other malfunction affects a game or transaction, the affected activity may be reviewed and corrected in accordance with the applicable rules. You must not take advantage of a known error or attempt to influence a game through unlawful or unfair means.

Withdrawals

Withdrawal requests may be subject to account verification, payment checks, transaction review and any applicable game or promotional conditions. Funds may generally be returned only through an approved method and, where appropriate, to the verified account holder. Processing times can depend on the payment provider, verification requirements, weekends, public holidays and other factors. The website may display further information about available methods and conditions.

Bonuses and promotions

Any bonus, reward, free-play offer or promotion is subject to its own published terms. These may include eligibility requirements, opt-in steps, expiry dates, wagering or playthrough conditions, game restrictions, maximum values and withdrawal rules. You should read the full promotional terms before accepting an offer. Unless stated otherwise, a promotion may only be used once per eligible person, household, device, payment method or other qualifying basis.

Hollywood Aus Casino may withdraw, amend or cancel a promotion where necessary, including where an offer has been used contrary to its terms or where a technical or administrative error has occurred. Promotional benefits may be removed if eligibility conditions are not met. Any action concerning a promotion will be taken consistently with the applicable terms and relevant legal obligations.

4. Responsible gambling, privacy and website use

Responsible gambling

Gambling should be treated as entertainment, not as a way to make money or solve financial difficulties. Set a budget before you play, decide how much time you can spend and stop when you reach either limit. Do not chase losses, borrow money to gamble, gamble when upset or allow gambling to interfere with work, study, relationships or daily responsibilities.

Use any available deposit, loss, session or wagering controls that suit your circumstances.
Take regular breaks and keep track of your time and spending.
Ask for support if gambling is becoming difficult to control.
Use available account closure, timeout or self-exclusion options when you need a break.
Seek independent financial, health or gambling support if gambling is causing concern.

Account restrictions may not always take effect immediately across every service or channel. You should not attempt to bypass a restriction by opening another account or using another person’s details. Further information about responsible gambling support and available controls can be found on the website.

Privacy and personal information

Personal information is collected, used, stored and disclosed as explained in the Privacy Policy. This may include information needed to provide the service, verify accounts, process payments, prevent fraud, meet legal obligations, improve the website and communicate with you about your account. By using the website, you acknowledge that relevant information may be handled for these purposes in accordance with the Privacy Policy and applicable privacy law.

Website content and availability

The website may contain links, information and services provided by third parties. Hollywood Aus Casino is not responsible for content outside its control, and you should review any third-party terms before using those services. Website availability may be affected by maintenance, internet connections, device settings, software, outages or events beyond reasonable control. No guarantee is given that the website will always be uninterrupted, error-free or available on every device.

You must not copy, reproduce, modify, distribute, publish, sell or commercially exploit website content without permission. You must not introduce malicious code, damage the website, interfere with other users or use content in a way that infringes another person’s rights. If any part of these terms is found to be invalid or unenforceable, the remaining terms will continue to apply.

Questions and complaints

If you have a question, believe there is an error or wish to make a complaint, use the support or contact options displayed on the website. Provide enough information for the matter to be reviewed, while avoiding unnecessary disclosure of sensitive details. Complaints will be considered under the applicable internal process and may require account verification before information can be discussed.

These Terms & Conditions are intended to provide general rules for using Hollywood Aus Casino. They do not limit any rights or protections that cannot lawfully be excluded under Australian law. By continuing to use the website after an update, you agree to the revised terms.